Privacy Policy

Your privacy is critically important to us. At Progress Storage we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your marital status or income level for no apparent reason).
  • We don’t share your personal information with anyone except to comply with the law, provide our products, or protect our rights and prevent illegal activity.
  • We don’t store personal information on our servers unless required for the on-going operation of one of our services.

If you have questions about deleting or correcting your personal data please contact us.

Progress Storage operates several websites including progressstorage.com and our storage facility management database. It is our policy to respect your privacy regarding any information we may collect while operating our websites and providing you with awesome storage and parking services.

Website Visitors

Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how visitors use the website. From time to time we may release non-personally-identifying information in the aggregate to assist our advertisers and service providers.

We also collect potentially personally-identifying information that is collected by Gooogle Analytics. The analytics feature Collective Idea has implemented is based on Display Advertising (e.g., Remarketing, Google Display Network Impression Reporting, the Doubleclick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting). Visitors can opt-out of Google Analytics for Display Advertising and customer Display Network ads using Ads Settings.

We will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Google Display Advertising features that is based on the DoubleClick cookie unless we have robust notice of, and the user’s prior affirmative (i.e., opt-in) consent to, that merger. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses. We only disclose logged in user IP addresses under the same circumstances that we use and disclose personally-identifying information as described below.

At any time, visitors may choose to opt-out of Google Analytics tracking with the Google Analytics opt-out browser add-on.

We use the Google Analytics Demographics and Interest Reporting feature to identify trends in the usage of our website for our internal use.

Gathering of Personally-Identifying Information

Certain visitors to our websites choose to interact with us in ways that require us to gather personally-identifying information (like when you rent storage space and we need to know who you are). Those who engage in transactions with Progress Storage are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. All credit card information is stored in our database provider’s secures servers . In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Progress Storage. We do not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in renting storage or doing certain website-related activities.

Aggregated Statistics

Progress Storage may collect statistics about the behavior of visitors to its websites. Progress Storage may display this information publicly or provide it to others. However, we do not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

We disclose potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Progress Storage’s behalf or to provide services available at Progress Storage’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Progress Storage’s websites, you consent to the transfer of such information to them. Progress Storage will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Progress Storage discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Progress Storage believes in good faith that disclosure is reasonably necessary to protect the property or rights of Progress Storage, third parties or the public at large, including disclosure to the Police in the event we suspect illegal activity. If you are a registered user of a Progress Storage website and have supplied your email address, we may occasionally send you an email to report on transactions, remind you to pay a bill, tell you about new offers, or otherwise transact business with you. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to show customer feedback (we will only use your first name, last initial and city in such cases). We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Progress Storage uses cookies to help Progress Storage identify and track visitors, their usage of our website, and their website access preferences. Progress Storage and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to your site. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our websites, with the drawback that certain features of our websites may not function properly without the aid of cookies.

Business Transfers

If Progress Storage, or substantially all of its assets, were acquired, or in the unlikely event that we go out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Progress Storage may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

Although most changes are likely to be minor, Progress Storage may change its Privacy Policy from time to time, and in our sole discretion. We encourage visitors to occasionally check this page for any changes to this Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.