Terms of Service

Certification of Ownership & Storage Agreement  

While Progress Storage strives to provide convenient easy to access parking and self-storage, we still need to cover a few legal issues and site rules. By renting space from us you agree that: 

  • When you are finished renting, you will confirm move out and get a move out receipt from the booking system. Without a confirmed move out, charges continue to apply and cannot be refunded. To confirm move out contact our service centre at 1(855) 649-9857 or Cameron at (604) 835-3888.  
  • You understand that Progress Storage does not issue refunds for unused portions of a rental term (monthly, semi- annually, annual). Our reasonable rates, including discounts for prepayment, are based on this no refund policy.  
  • You are responsible for your own insurance, Progress Storage cannot and does not insure your goods or vehicles and takes no liability for anything that is stored on the property. Progress Storage only rents space and does not take care, custody or control of anyone’s property. We cannot stop thieves from breaking into the yard or otherwise gaining access to the property. We cannot prevent fire, extreme weather, Acts of God, earthquakes or other hazards and are NEVER responsible for anything that may happen to your property. By renting space from Progress Storage you agree to RELEASE Progress Storage, and its affiliates, from ANY LIABILITY for anything that happens to you or your property.  
  • You enter the yard at your own risk, Progress Storage is not responsible for any personal injury while on the premises.  
  • You will secure the gate at all times. Every current client has and should use their own unique gate code. Don’t participate in or allow tailgating. Don’t share your personal code with other people as anything they do will be traced back to you. If your gate code is used to steal, you will be assigned criminal and civil responsibility for the theft. Our collective security is only as good as the weakest link.  
  • You will not pollute the property or the environment with your activities at Progress Storage. Don’t store or discharge hazardous materials, explosives, highly flammable material or dangerous or noxious substance. No item will be stored in the storage area which would violate any law or ordinance, now or hereafter, in force. If anyone is suspected with storing hazardous materials, explosives, highly flammable material, dangerous or noxious substances will be subject to an inspection at any time when deemed necessary for the safety of Progress Storage management/employees/clients.  
  • You will show pride in the storage yard by not leaving garbage around. When you move out of a storage unit, sweep it clean ready for the next user. No storing of junk around parking spaces or outside storage containers. You will also be a responsible citizen that picks up and disposes of any garbage you see around your space. While you are keeping your spot clean, please pull any large weeds, if possible. Progress Storage performs regular site inspections, if your assigned spot needs cleaning from garbage and or various debris/junk; you will be subject to a clean-up fee.  
  • You will secure your vehicle or storage space properly. Vehicles and storage units that are left unlocked present temptation and encourage crimes of opportunity. Lock up or remove batteries, propane tanks, bikes, and tools. Use a hitch lock. Consider wheel locks or chains. Factory RV door locks are very weak, so consider a good deadbolt or supplementary padlock for your doors. Don’t give Progress Storage a reputation as a place where it is easy to steal things, because people don’t lock their stuff up. Solar motion lights mounted on your RV are a great idea to improve security.  
  • You will be alert to suspicious behaviour and act on it. Normal clients go to their spot and drop-off or pick-up. Normal clients know the gate code, the owner’s name and have likely met the security team. Normal clients will introduce themselves and know what spot they are in. Normal clients don’t wander around the yard looking at other people’s things, checking doors etc. Be friendly and introduce yourself. Those with illegal intentions are not interested in being identified or exposed.  
  • NO junk vehicles or vehicles used for storage of personal effects will be allowed. All vehicles shall be presentable, operable, and usable for their intended purpose (such as camping). If you need to store personal property, rent a storage container and lock it up. Progress Storage is not a dumping ground or junk yard for worthless vehicles. If you store a junk vehicle, and fall behind on your storage bill, you agree Progress Storage may sell the vehicle for scrap without further notice.  
  • You will be responsible to pay your storage account. Keep a valid credit card with current expiry date on file with Progress Storage or make special arrangements with management. All charges are due in advance. Call 604-835-3888 or our service centre at 1-855-649-9857 or log in to your account to update payment details. You accept a lien on your goods or vehicles when stored with past due accounts, the lien only becomes enforceable on unpaid accounts. If you remove items subject to a storage lien it is a form of theft. You agree that Progress Storage has the right to seize (from anywhere) and hold any vehicle removed from the storage facility without the storage account being paid in full. You will pay any towing fees and other costs of seizing and storing the vehicle. You will pay your storage account if full each month (or other applicable period) in advance of the storage period by the due date. Failure to pay on time will incur a 5% late fee. You also will pay the lock-out fee, if the account goes past-due, beyond the lockout date. If you do not pay for storage, in a timely manner, your things will be sold at auction under the Commercial Liens Act (CLA) (BC) if Progress Storage estimates the auction price will exceed one month outstanding storage charges. If the estimated proceeds at auction is less than one month’s storage, you authorize Progress Storage to dispose of the goods, as they see fit, because the time and effort of going through the Commercial Liens Act (CLA) process is not worth the lost revenue to Progress Storage. If the seizer does not cover the debt or the property left at Progress Storage is deemed not to have any value then Progress Storage has the right to take collection actions under Debt Collection Act (BC). 
  • You will update your contact info with Progress Storage, if it changes. Call 604-835-3888 or our service centre at 1-855-649-9857 or log in to your account to make updates.  
  • You certify that any stored vehicle is and will remain registered to yourself or a close family member in accordance with applicable laws, (ie. business clients registered to the business). You will only store personal property that belongs to you and your immediate family.  
  • You will not sublet or share your storage space with other people. 
  • You will vacate the space on the last day of your rental date if you choose to end your tenancy from Progress Storage. If you fail to clean up your rental unit, parking stall and/or have left any unit, parking stall damaged you will forfeit your security deposit. If any damages/clean-up exceeds the security deposit, then you will be charged with the difference.  
  • You will immediately (within 24 hours) vacate the storage facility, if you are found by Progress Storage to have seriously breached the rules/agreement or are judged a possible security risk. If you fail to remove item(s) in storage, after being required by Progress Storage to do so, Progress Storage may deem that your item(s) were abandoned and are thereafter subjected to disposal without further notice. Additionally if you are requested to leave Progress Storage in violation of this agreement and/or a security risk you will forfeit your security deposit.  

We trust these simple common sense rules will lead to a great experience at Progress Storage. If you have any emergency, questions or suggestions or need to meet in person, please call or text Cameron at (604) 835-3888.